Restricting Access by Minors or Non-qualified Players
Total Gamezone Xtreme Inc. is designed for players with 21 years of age and above only. This policy is in full compliance and exceeds the requirements of the rules and regulations of the remote gambling authority that oversees and licenses our operation; Philippine Amusement and Gaming Corporation (PAGCOR), Philippines. Total Gamezone Xtreme Inc. requires new players to go through KYC process to verify player is at lawful age in their respective jurisdiction and at least 21 years of age, and are qualified as a remote gaming player. Should we have a suspicion of a false declaration or minors attempting to use our services we will further pursue reasonable measures to verify this. In this respect, if we have a suspicion to this extent, we reserve the right to suspend an account and request proof of identity and age from the player to verify compliance with this policy. We also ensure that our advertisement, sponsorship and promotional activity will not target at minors or any non-qualified players. We pledge to do all we can but we need your help also to: Use child protection software to block remote gambling sites from computers minors might have access to. Do not leave the computer/mobile devices unattended when you are logged on to our site. Do not leave the "Save Password" option enabled on any Total Gamezone Xtreme Inc. login screen. Create separate profiles for minors on computers/mobile devices so that when they log in they cannot access your information. If you suspect someone under the age of 21 is registered with us as a player, please contact us immediately.
Controlling Compulsive Gambling
Compulsive gambling does not benefit Total Gamezone Xtreme Inc. We strive to have a safe, fun environment on our site. Compulsive gamblers are a problem for their families, friends and their lives, creating an unstable, unsafe environment. Total Gamezone Xtreme Inc. is committed to detecting and reducing compulsive gambling. We have a system to track player's activities, and we are constantly working to design and enforce controls designed to limit gambling patterns that are out of control. While the majority of people do gamble within their means, for some, it can spiral out of control. We strive not only to identify compulsive gamblers, but also help them address their problem and prevent other players from becoming compulsive gamblers. In order to help you keep control, we would like you to remember the following: Gambling should be seen as entertainment, address it as if you are paying for entertainment so do not over pay for your entertainment. Gambling should NOT be seen as a genuine way of making money. Avoid chasing losses. Only gamble what you can afford to lose. Keep track of the time and amount of money you spend gambling. If you need to take a break from gambling, please send an email at [email protected] or Visit PAGCOR website at https://pagcor.ph/regulatory
Raising Standards Worldwide
Total Gamezone Xtreme Inc. works to increase the standards in our target territories; hence we are self-imposing standards of utmost responsibility, integrity, transparency, legitimacy and awareness. We work to raise the bar of integrity worldwide because we believe that operating at the highest standards benefits everyone.
Accountability and Integrity
We believe that we are only as good as our player's perception of us. Therefore, the highest level of integrity is the only standard by which Total Gamezone Xtreme Inc. can operate to have our players have that perception of us.
Total Gamezone Xtreme Inc. is committed to prompt payment of customer cash out requests.
Commitment to Customer Service
Total Gamezone Xtreme Inc. values customer's satisfaction. Customer Service team is available 24 hours a day and 7 days a week. We aim to deliver our exceptional services and support to our partners and players whenever in need.
Strategies On Gaming